This assignment requires you to provide detailed responses to the following questions. For those questions not requiring feedback based on personal experience or preference, use the Southworth Library or other sources of reliable research information (NOT WIKIPEDIA!). 


Your response to each question must be no less than 100 words in length.


  1. What percentage of communication is nonverbal? Are there significant differences of opinion between the most prominent researchers?
  2. Imagine you have been hired as a consultant to help in building a more successful image for you. What changes would you suggest regarding your nonverbal behavior(s)?
  3. What is FACS (Facial Action Coding System) and how could it be used in the occupational field you have chosen
  4. Have you ever penalized someone or been penalized for your appearance?  Explain the circumstances.
  5. What’s the difference between verbal encoding versus verbal decoding?  Provide an example and explanation of each.

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